PRIVACY POLICY – TRACK CYCLING ACADEMY

This privacy policy sets out how Track Cycling Academy protects any information that you give Track Cycling Academy when you use this website.

Track Cycling Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Track Cycling Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

“You” or “Your” means you as a participant in or as a user of the trackcyclingacademy.com website. “We” or “Our” or “Us” means trackcyclingacademy.com. “Our site” means trackcyclingacademy.com.

WHAT WE COLLECT

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

WHAT WE DO WITH YOUR INFORMATION

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfill and support the products you purchase.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

Email marketing: With your permission, we may send you emails about new products and services, free and premium content (i.e. blog posts, YouTube videos, reports/whitepapers, etc.), and special events.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at [email protected]

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.

DATA STORAGE

Our shopping cart solution is hosted and managed by Kajabi and Stripe. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Kajabi’s and Stripe’s data storage, databases and their general application. They store your data on a secure server behind a firewall.

NOTE: At no point during the transaction does Track Cycling Academy take custody or store your credit card information. This is process is monitored and managed by Kajabi and Stripe, and you can read their privacy policy by visiting their site at: https://stripe.com/privacy

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Track Cycling Academy utilizes cookies to create a more customized experience for our users and customers. For example, we use a login cookie so members do not have to re-enter their username and password each time they return to our site We also use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. Finally, we use remarking pixels from Facebook and Google to aid in customized, targeted follow up advertising.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]

[Re: Privacy Compliance Officer]